Negotiation Insights

A resource of quick tips and analysis of highly effective, real life negotiation strategies.




Coping Strategies: Managing difficult Negotiators

Coping Strategies: Managing difficult Negotiators
Would you like to change the way others negotiate with you? One of the things I learned when I was negotiating was that until I changed myself, I could not change others.” – Nelson Mandela. If you have ever wished you could change the way that other people negotiate with you, then...

Managing COVID-19 Renegotiations

Managing COVID-19 Renegotiations
How relevant are your existing agreements? COVID-19 changes to work conditions, supply chains, business models and demand curves, have all contributed to a loss of relevance for many agreements. When this loss of relevance leads to dissatisfaction with how well an existing agreement is creating and distributing value, a renegotiation is often...

Gun Tragedies: We hear you

Gun Tragedies: We hear you
Can you recall how it felt to be in the company of a good listener? If you can then you probably experienced feelings of being understood and valued. However, if you are like most people this experience will have been the exception and not the norm, and this should not...

Traits of Skilled Negotiators: Nelson Mandela

Traits of Skilled Negotiators: Nelson Mandela
Negotiation is a learned skill that involves a methodology, and the knowledge and creativity to reach a mutually beneficial outcome. In this issue of Negotiation Insights we reflect on Nelson Mandela and the negotiation traits that helped him to achieve his outcomes and build relationships. Nelson Mandela is widely recognised...

Hostage Negotiations: A frontline perspective

Hostage Negotiations: A frontline perspective
Imagine confronting a crisis negotiation the outcome of which may put lives at risk or save lives, particularly if you are included. Fortunately when it comes to law enforcement we live in a world where certain individuals have the skills and are prepared to take personal risks to save lives....

Timing Concessions: Bangladesh factory tragedy

Timing Concessions: Bangladesh factory tragedy
Whether it involves negotiating a treaty, resolving a contract dispute with a supplier, or responding to a disaster, the conventional practice is to offer a conditional concession when a deadlock occurs. In this issue of Negotiation Insights we look at the circumstances that encourage the early granting of one-sided concessions....

Archive  

In Focus: Black Friday Negotiation Strategies

In Focus: Winning Together

In Focus: Negotiating Roles

Coping Strategies: Managing difficult Negotiators

Negotiating Teams & Coalitions

Managing Power Imbalances

Measuring Negotiation Costs

Elon Musk: When to negotiate

Managing COVID-19 Renegotiations

Problem Solving: Delivering outcomes

Taylor Swift: Giving others a voice

Gun Tragedies: We hear you

Negotiating with Agents

Changing Perceptions: Shane Warne recalls advice

Problem Solving: Calm in the cockpit

Avoiding Buyer's Remorse: Knowing when to close

Defining Fairness: US German trade negotiations

The Authentic Negotiator

Identity Needs: Tobacco now a nobody

Restoring Relationships: Saying sorry

Price Haggling: Strategies to position value

Negotiation Styles: Managing aggressive behaviours

Traits of Skilled Negotiators: Nelson Mandela

Leadership Without Authority: Reducing domestic violence

Mindsets: It’s a choice!

The Power of Language: A statement or a question?

Managing Uncertainty: New freeway gets a red light

Influencing Timelines: The brave new world of regulators

Hostage Negotiations: A frontline perspective

Creating Alternatives: Flying fresh milk to China

Setting the Scene: Automotive executives fly into a storm

Finding Common Ground: US Firearm reforms

Timing Concessions: Bangladesh factory tragedy

Verifying Trust: World soccer cup and gulf of Mexico oil spill

Shaping Mindsets: AVIS We try harder

Cultural Differences: SONY Walkman designed for harmony

Difficult Conversations: Thalidomide sufferers seek empathy

Engaging the Enemy: US and Taliban peace talks

Creating Points of Influence: Russell Crowe gets his leading lady

Collaborating to Create Value: Power to the people

Breaking Deadlocks: AFL resolves stalemate

Negotiation Preparation: Prime Minster wins election